Privacy Policy

Effective Date: August 20, 2026

Susi Laura Massage respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or using our services.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Telephone number
Information submitted through our website contact forms
Appointment or service inquiries
Gift card inquiries
Other information you choose to provide when communicating with us

When scheduling an appointment or receiving services, additional information may be collected as necessary to provide those services. Payment or credit card information may also be required for reservations or purchases. Payment information may be processed through third party payment or scheduling providers and is subject to their respective privacy and security practices.

Please do not submit sensitive medical or health information through the general website contact form.

How We Use Your Information

We may use the information we collect to:

Respond to questions or requests
Schedule and manage appointments
Provide information about our services
Process purchases or gift card requests
Communicate regarding appointments, services, or customer support
Maintain and improve our website
Protect the security and operation of our website
Comply with applicable legal and regulatory requirements

We do not sell your personal information.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, improve website performance, and support certain third party services.

These technologies may collect information such as:

IP address
Browser type
Device information
Pages visited
Referring website
Date and time of visits
General website usage information

Your browser may allow you to block or delete cookies. Some website features may not function properly if cookies are disabled.

Third Party Services

Our website may use third party service providers for functions such as website hosting, analytics, appointment scheduling, payment processing, email communications, social media, embedded content, or website security.

These providers may receive information necessary to perform services on our behalf and may maintain their own privacy policies governing their collection and use of information.

Our website may also contain links to third party websites or social media platforms. Susi Laura Massage is not responsible for the privacy practices, security, or content of third party websites.

Appointment and Client Information

Information provided in connection with massage therapy, aesthetic services, consultations, intake forms, or appointments may include information regarding your health, medical history, preferences, or other personal circumstances.

Susi Laura Massage takes reasonable steps to maintain the confidentiality of information shared by clients and uses this information for purposes related to providing requested services.

Website communications should not be used to transmit urgent or highly sensitive medical information.

How We Protect Your Information

We take reasonable administrative, technical, and physical precautions designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.

Sharing of Information

We may share information with trusted service providers when reasonably necessary to operate our business or provide requested services.

We may also disclose information when reasonably necessary to:

Comply with applicable laws or legal processes
Respond to lawful requests from governmental authorities
Protect our rights, property, customers, employees, or others
Investigate suspected fraud, misuse, or security concerns
Complete a business transfer, merger, sale, or similar transaction

We do not sell personal information to third parties.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information regarding how your personal information is used or disclosed
Withdraw consent where processing is based upon consent

To submit a privacy request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

Connecticut Residents

Connecticut residents may have additional privacy rights under applicable Connecticut privacy laws.

Where applicable, these rights may include requesting access to, correction of, or deletion of personal data and obtaining information about how personal data is processed.

Susi Laura Massage does not sell personal information.

Requests concerning personal information may be submitted using the contact information provided below.

Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information through the website from children under 13 without appropriate authorization. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technology, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:

Susi Laura Massage
Ridgefield, Connecticut
Phone: 203.438.2900
Email: info@susilauramassage.com
Website: susilauramassage.com